This Privacy Policy explains how Loan Streamline Pro ("LSP," "we," "our," or "us") collects, uses, shares, and protects personal information when you visit https://loanstreamlinepro.com or use our technology service.
Loan Streamline Pro is a technology service, not a lender. We connect consumers with Lending Partners. We do not originate, fund, service, underwrite, make credit decisions, set rates, or determine eligibility.
1. Summary
- We collect basic contact information and general details about what you are looking for.
- We do not collect sensitive lender-evaluation information through this Site, such as Social Security number, full date of birth, banking details, or similar sensitive financial information.
- If you choose to engage with a Lending Partner, you provide any lender-required sensitive information directly to that Lending Partner on the Lending Partner's own secure platform.
- We may share your basic inquiry information with Lending Partners and service providers so they can respond to your request.
- We never share or sell your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing purposes.
- You may submit privacy requests using the contact details below or the Do Not Sell or Share My Info page.
2. Personal Information We Collect
We collect information directly from you and information generated automatically when you use the Site.
2.1 Information you provide through this Site
- Contact information: name, email address, phone number, and state.
- General inquiry details: general loan purpose, estimated balance or amount range, and other high-level information about what you are looking for.
- Communications consent records: the exact opt-in language shown to you, plus the date, time, IP address, and user agent recorded at submission.
- Correspondence: messages, emails, calls, or feedback you send to us.
2.2 Sensitive information handled by Lending Partners
We do not collect your Social Security number, full date of birth, banking details, or similar sensitive lender-evaluation information through this Site. If a Lending Partner needs that information to evaluate you, you provide it directly to the Lending Partner you choose, on the Lending Partner's own secure platform. We are not a party to that exchange.
2.3 Information collected automatically
- Device and usage data: IP address, browser type, operating system, device identifiers, referring URL, pages viewed, time spent on pages, and click events.
- Cookies and similar technologies: see Section 7.
3. How We Use Personal Information
We use personal information to:
- Provide, operate, and improve the Site and our technology service.
- Respond to your inquiry and connect you with Lending Partners that may be able to discuss available options.
- Communicate with you by email, phone, and, only with your express opt-in, SMS about your inquiry, requested options, appointment reminders, document reminders, and customer support.
- Keep records of consent, opt-out requests, and communications.
- Maintain security, prevent fraud or abuse, debug issues, and protect the Site.
- Conduct analytics, attribution, reporting, and service improvements.
- Comply with applicable laws, legal processes, and regulatory requests.
4. How We Share Personal Information
We may share personal information with the following categories of recipients:
- Lending Partners. We may share your basic contact information and general inquiry details with Lending Partners so they can respond to your request and, if you choose, provide access to their own secure application process.
- Service providers and processors. Companies that help us operate the Site and communications program, such as hosting, CRM, analytics, email delivery, SMS delivery, call routing, security, and customer-support providers.
- Advertising and analytics partners. Providers that help us measure website traffic, campaigns, and conversions. Some may use cookies or similar technologies. See Section 7 and our Do Not Sell or Share My Info page.
- Government, regulators, and law enforcement. Where required by law, subpoena, court order, or to protect rights, property, or safety.
- Corporate transactions. In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
We do not sell personal information in exchange for money. Some disclosures to advertising or analytics partners may be considered "sharing" or "sale" under some state privacy laws. See our California Privacy Notice and Do Not Sell or Share My Info page.
Mobile information — including your mobile phone number and SMS/text-messaging opt-in consent — will not be shared, sold, rented, or transferred to any third parties or affiliates for their own marketing or promotional purposes. SMS opt-in consent is never shared with third parties for any purpose. Mobile information may be disclosed only to the service providers, such as our SMS gateway, that help us operate the messaging program, and only as needed to deliver those messages.
5. Lending Partner Interactions
When you engage with a Lending Partner, that Lending Partner's own terms, privacy policy, disclosures, and secure platform govern the information you provide to the Lending Partner. The Lending Partner may verify and record information that identifies you, including under federal Customer Identification Program rules. The Lending Partner may perform a soft credit pull at pre-qualification; if you formally apply, a hard credit inquiry may be made and could affect your credit score.
Approvals, rates, fees, and terms come solely from the Lending Partner you choose. We do not guarantee that any Lending Partner will present an offer, or that any offer will match rates, fees, or terms displayed on this Site.
6. Communications & Marketing
6.1 Email
We may send transactional emails about your inquiry or requested options. If we send marketing emails, you can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.
6.2 Phone calls
If you check the phone-call consent box on our form, you authorize us to call you at the number provided, including via automatic telephone dialing systems and artificial or prerecorded voice messages. Consent is not a condition of purchase, service, loan approval, or connecting with a Lending Partner. You may opt out at any time by telling the caller you wish to be removed or by contacting us.
6.3 SMS / text messages
If you check the SMS consent box on our form, you authorize us to send informational text messages about your loan inquiry, requested options, appointment reminders, document reminders, and customer support at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of purchase, service, loan approval, or connecting with a Lending Partner. See our SMS Terms.
Mobile information — including your mobile phone number and SMS/text-messaging opt-in consent — will not be shared, sold, rented, or transferred to any third parties or affiliates for their own marketing or promotional purposes. SMS opt-in consent is never shared with third parties for any purpose. Mobile information may be disclosed only to the service providers, such as our SMS gateway, that help us operate the messaging program, and only as needed to deliver those messages.
6.4 AI-assisted communications
Some communications may be generated using automated technology or AI-assisted systems.
7. Cookies & Tracking Technologies
We and our analytics and advertising partners may use cookies, web beacons, pixels, local storage, and similar technologies to operate the Site, remember preferences, measure usage, attribute conversions, and improve marketing.
- Strictly necessary cookies are required to operate the Site.
- Analytics cookies help us understand how visitors use the Site.
- Marketing cookies help measure advertising effectiveness and may be set by third parties.
You can manage cookies through browser settings or device controls. Where required by law, we honor verified Global Privacy Control browser signals as opt-out requests.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No security measure is perfect, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as needed to provide the service, maintain records of consent and communications, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Rights & Choices
Depending on where you live, you may have rights to access, correct, delete, opt out of certain sales or sharing, limit certain uses of sensitive personal information, appeal certain decisions, or exercise similar privacy rights.
To exercise your rights, email support@loanstreamlinepro.com, call (833) 289-0694, or visit Do Not Sell or Share My Info. We will verify your identity before processing your request. California residents should also review our California Privacy Notice.
11. Children's Privacy
The Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18.
12. International Users
The Site is intended for U.S. residents. If you access the Site from outside the United States, your information will be processed in the United States.
13. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top of this page indicates when changes were posted.
14. Contact Us
If you have questions about this Policy or our privacy practices, contact us:
Loan Streamline Pro (LSP)
1712 Pioneer Ave Suite 500, Cheyenne, WY 82001
support@loanstreamlinepro.com · (833) 289-0694